Music won’t play

If music won’t play, load, or keeps stopping, try these steps:

1. Try playing another song to see if the issue affects all music.
2. Check your internet connection. Try switching between Wi-Fi and mobile data.
3. Close and reopen Radio Javan.
4. Make sure Radio Javan is up to date.
5. Restart your device.
6. Log out, then log back in.

Mobile

Clear the app cache from My Music → Settings → Storage → Delete Cache.

If music still won’t play, delete and reinstall the app.

Website or Desktop

Reload the website or restart the desktop app.

If you’re using the website, try a different browser.

Music stops in the background

If music stops when Radio Javan is in the background or your screen is locked, your device may be restricting background playback.

iPhone

1. Open Settings → General → Background App Refresh.
2. Make sure Background App Refresh is enabled for Radio Javan.
3. If Low Power Mode is on, turn it off from Settings → Battery.

Android

Settings may vary depending on your device:

1. Open Settings → Apps → Radio Javan → Battery.
2. Allow background activity or set battery use to Unrestricted.
3. Turn off Battery Saver or Power Saving mode.