You may notice that music keeps stopping when the RJ app is in the background or when the screen is off. If you are facing this issue, try out the following tips to fix the issue.
1. Restart your device
2. Check your internet connection
3. Make sure your app is updated to the current version.
4. Enable background activity for the RJ app on your device
-
On Android
- From your device settings, tap on Apps
- Select Radio Javan
- Select Battery
- Toggle on "Allow background activity"
-
On iOS
- From your device settings, select Radio Javan
- Toggle on "Background App Refresh" or "Optimized"
5. Turn off low power mode
-
On Android
- Go to your Settings
- Select Battery and device care
- Select Battery
- Toggle off the Power saving
-
On iOS
- Go to your Settings
- Select Battery
- Toggle off Low Power Mode
6. Delete Radio Javan cache
-
On Android
- Go to your Settings
- Select Apps
- Select Radio Javan
- Select Storage
- Tap on Clear cache
-
On iOS
- Open the Radio Javan app and go to My Music tab
- Tap on the Settings button at the top right corner of the screen
- Select Storage
- Tap on Delete Cache
- Tap on Yes, delete cache