If your Premium subscription is active but you still see ads or have free-account playback limits, try these steps.
Refresh your account
Log out of Radio Javan, then log back in to update your Premium status.
Check your account
Make sure you’re logged in to the Radio Javan account used to purchase Premium. Your subscription may be connected to a different account.
Check your subscription
Mobile
- Go to My Music and tap Settings.
- Tap Subscription.
- Check that your Premium subscription is active.
Website
Go to radiojavan.com/profile and check the RJ Premium section.
If your subscription isn’t active, check its status through the App Store, Google Play, or the payment method you used on radiojavan.com.
Premium Family Plan
If you joined a Premium Family Plan, ask the plan owner to confirm that you’re still a member. They can invite you again if necessary.